GENERAL TERMS & CONDITIONS

INCLUDED

4x4 Jeep tour with an experienced guide, visiting 4 waterfalls, 2 cachaça distilleries, and 1 artisan cheese shop.

NOT INCLUDED

Transportation to the departure point if your accommodation is located outside central Paraty, as well as any personal expenses.

OPTIONAL SERVICES

Food and beverages purchased during the stops are not included and must be paid for separately.

WEATHER CONDITIONS

The tour normally operates in case of rain, wind, or other weather conditions, provided that the locations and route are considered safe.

The itinerary may be changed whenever necessary to ensure everyone's safety.

The tour will only be cancelled in cases of force majeure or when the relevant authorities prevent the Jeep tour from operating.

CANCELLATION POLICY

The cancellation policy applies from the date the initial reservation payment is made, which is considered confirmation of the service.

Cancellation and refund will not apply in the following situations:

a) If the service has already been used, either fully or partially, or if the customer decides to leave or discontinue the tour after it has started. In these cases, the tour will be considered completed.

b) If the booking is made less than 15 days before the tour date.

c) In case of a no-show, late arrival, or any other circumstance that prevents the customer from participating in the tour.

d) In case of rain, wind, cold weather, or changes in the weather forecast when there is no restriction or prohibition issued by the responsible authorities preventing the tour from operating.

Customers may cancel free of charge up to 15 days before the scheduled tour date. The amount paid will be refunded within 7 days following the cancellation.

For a cancellation request to be considered valid, it must be submitted exclusively in writing by email to muanaturismo@gmail.com, respecting the cancellation deadline stated above.

These terms are intended to protect both our customers and our company by clearly establishing the conditions applicable to the booking and provision of our tour services.

IMPORTANT

The displayed price is an estimate. Please contact us to confirm the price applicable to your selected tour date.

Quoted prices are subject to change without prior notice.